Contact TLC
Lose an item in a taxicab, want to make a complaint about a TLC-licensed driver, or commend a TLC-licensed driver? Call 311 or contact 311 Online for all TLC related matters.
Contact the TLC’s Disability Service Facilitator if you have accessibility-related questions about TLC facilities or agency practices, need to request reasonable accommodations for a Commission hearing or other TLC meeting, or believe you have not received an appropriate response from the agency regarding an accessibility-related issue after you have filed a 311 complaint.
- Call (718) 391-5501 with questions about your TLC license status or application status
- Call (718) 391-5584 with questions about settling a violation
- Call (718) 391-5617 for all other questions related to summonses and violations
- Visit 311 Online to submit a complaint about another TLC licensee
Contact TLC online
- File a Complaint
- Email TLC Community Affairs
- Submit a Lost Property Inquiry
- Request Data
- Visit Compliments and Complaints about your trip
- Want to drive? Visit Get a Drivers License
- Send an Email to the Commissioner.
- Licensing Questions? Email LicensingInquiries@tlc.nyc.gov.
NYC Taxi & Limousine Commission
33 Beaver Street
New York, NY 10004
Visit the TLC
Long Island City
The office is open Monday through Friday, from 8am until 4pm for the below TLC Services:
- Licensing Appointments 8am – 4pm (Please arrive no more than 15 minutes before your scheduled appointment)
- Cashier Services (make payment) 8am – 4pm.
- Prosecution Settlements requests accepted from 8am – 1pm.
- Prosecution Payment Plans requests accepted from 8am – 3pm.
- OATH Taxi and Limousine Tribunal from 8am – 5pm.
24-55 B.Q.E West
Woodside, NY 11377
5am – 9pm Monday through Friday
- For Licensee Information Hotline call (718) 391-5501
- For Inspection Information call (718) 267-4559
33 Beaver Street
New York, NY 10004
Hours by appointment only
- Commissioners
- External Affairs
- Policy
2024 Holidays/Closings
TLC Offices and Services will be closed on the following dates:
- New Year's Day, Monday, January 1, 2024
- Martin Luther King Jr. Day, Monday, January 15, 2024
- Washington's Birthday, Monday, February 19, 2024
- Memorial Day, Monday, May 27, 2024
- Juneteenth Day, Wednesday, June 19, 2024
- Independence Day, Thursday, July 4, 2024
- Labor Day, Monday, September 2, 2024
- Indigenous Peoples' Day, Monday, October 14, 2024
- Election Day, Tuesday, November 5, 2024
- Veterans Day, Monday, November 11, 2024
- Thanksgiving Day, Thursday, November 28, 2024
- Christmas Day, Wednesday, December 25, 2024
- New Year's Day, Wednesday, January 1, 2025
